Billing Support

Forgotten your password? Please use THIS LINK to access your account details!

For billing enquiries, or to cancel your membership, please contact the billing company you signed up with. Details are in the email you received during sign up. You can also retrieve your password the same way. This is the fastest way to receive support.

Primary Billing Company Verotel

Secondary Billing Company Epoch

If you are unable to locate your account, you can create a new support ticket by filling out the following form:


Please note - replies to support tickets can sometimes end up in your spam mail folder - please check there if you have submitted a support ticket but not received a response within 24 hours. We aim to answer every support question within a maximum of 24 hours.